Frequent questions
Can I track my order?
Can I track my order?
To check the status of an order, you must do so by sending shipping that is sent to your email when the product is collected by the logistics company.
To consult the order monitoring Press here.
Do products are guaranteed?
Do products are guaranteed?
Yes, all our products include manufacturer's guarantee, which varies according to the article. Most automatic and robots cleansing have a guarantee of between 3 years. Check the description of each product for more details or get in touch with us if you have any questions.
Can I return or change a product?
Can I return or change a product?
Yes, we accept returns or changes within the first 14 business days after the delivery of the product, provided it is in its original state and without using. Please contact us to get a return label and more details about the process.
How much does shipping cost and how long does it take to arrive?
How much does shipping cost and how long does it take to arrive?
The shipping cost depends on your location and the size of the order. During the purchase process, you can see the exact cost. Delivery times are usually 24 to 48 business hours for standard shipments. We also offer urgent shipping and free shipping options, depending on the product.